This safety plan is based on the guidelines of the College of Speech and Hearing Health Professionals of BC; the BC CDC guidelines for Community Based Health Professionals; and the WorkSafe BC Protocols for Health Professions. We use a multi-layered system of defense against transmission of viruses for your protection.
Vaccination
- All of our staff are fully vaccinated. We encourage all of our clients to get vaccinated, as this is the best way to protect against serious illness.
PPE/Masks
- During cold/flu/COVID/RSV season, masks are recommended whenever possible.
Ventilation
- We keep our HVAC system running on high to keep filtered air circulating and regularly refresh the indoor air with open doors (when weather permits).
Cleaning
- We are using a non-toxic, unscented, hospital grade anti-viral sanitizing solution.
- All high-touch surfaces (e.g. switches, taps, door knobs) are already sanitized twice a day.
- The therapy room will be sanitized after each therapy session.
- All materials will be sanitized before reuse.
- Any surface that becomes contaminated with bodily fluids will be immediately sanitized.
Handwashing
As always, clients will be required to wash or sanitize their hands:
- Upon entry and leaving
- after using the washroom
- after wiping their nose with tissues
- before and after using their water bottle
Sickness/Illness Symptoms
No client or staff may attend if they are displaying possible symptoms of any illness.
- If a client becomes ill during therapy session, they will be sent home immediately.
- Parents have a responsibility to arrange pick up for their child immediately.
- If staff fall ill during a therapy session, they will self-isolate as soon as possible and parents of children will be called immediately.
- Clients will be encouraged to cover coughs and sneezes, and to avoid touching their faces.
- Please cancel your appointment if you or your family member is unwell. This includes symptoms like fever, sore throat, coughing, rashes, and vomiting or diarrhea in the last 24 hrs.